Our services
Management that
feels personal.
Four service areas cover the full life of a commercial or industrial property, from leasing to compliance.
01
Leasing & tenant relations
Strategic leasing support that connects your space with the right tenants.
What we offer
Marketing of vacant space and tenant sourcing
Tenant screening, including credit checks
Lease drafting, negotiation and administration
Support for tenants from move-in through renewal
02
Property maintenance
Reliable day-to-day oversight for long-term success.
What we offer
24/7 emergency response coverage
Prompt repair coordination with vetted contractors
Preventative maintenance programs
Fire and life safety system oversight
Capital expenditure management
Tendering and supervision of service contracts
03
Financial management
Clear reporting. Confident decisions.
What we offer
Detailed, easy-to-read monthly financials
Rent collection and annual rent reconciliation
Budgeting and planning
Accurate, real-time property accounting in Re-Leased
04
Compliance & risk management
Stay protected. Stay prepared.
What we offer
Municipal, provincial and federal compliance
Regular inspections to address risk early
Collection of tenant insurance certificates, with coverage confirmed against each lease and the tenant's operations
1
Request
A tenant or owner raises a request.
5
Record
Everything is documented and reported.
How it works
From request to record.
Every request follows the same path, so nothing gets lost.
2
Review
Our team reviews it and decides who should handle it.
3
Action
The right service provider is arranged.
4
Completion
The work is completed and checked.
For tenants
MACDONELL Properties Tenant Portal
Access Lease, Maintenance, Documents and Billing. Everything about your tenancy, all in one place.
To get access, email team@mbid.ca with the name and email address of each team member to invite. Otherwise, we will send the invite to the primary contact on your account.
Powered by Re-Leased, the portal replaced the MACDONELL Connect app on November 1, 2026. It is now the central place to access your tenancy documents and MACDONELL tenant resources.
Owner portal, coming soon
An owner portal is being set up to sit alongside the tenant portal. Contact our team to find out more.
Primary markets
Guelph
Milton
Kitchener-Waterloo
Cambridge
London
Who and where
Commercial and industrial properties of any size.
Along with our own portfolio, we manage properties for private owners and family-owned portfolios, including owners who live out of town.
Select basis
Stratford through to Burlington
By arrangement
South Georgian Bay
Including Collingwood, Thornbury and Blue Mountains.
Ready to discuss your property?
Tell us about your property and we will walk you through how MACDONELL can help.